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La Experiencia de Cliente es ciencia y arte, pero tiene mucho más de lo primero que de lo segundo

Por Mar Heras |

diciembre/2018

Charlamos con Jorge Martínez-Arroyo, presidente de la Asociación para el Desarrollo de la Experiencia de Cliente DEC, sobre Experiencia…

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La Experiencia de Cliente es ciencia y arte, pero tiene mucho más de lo primero que de lo segundo

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